IT MANAGED SERVICE
EXPERIENCED, PROFESSIONAL IT SUPPORT, FOCUSED ON CUSTOMER DEVELOPMENT.
20+ years
Experience
HOW DOES IT WORK?
Meet and greet
During this stage we will come and meet you to review your requirements. This is an information gathering stage and will form the basis of our first engagement.
Consultation
We will them come back to you with our ideas and discuss a timeline for the takeover. At this point we will also establish the quality baseline.
Handover
Once we have exchanged contracts, we will engage your current IT team and ensure we have all the relevant information to support your business going forward.
Development
As part of our Virtual IT Manager package, we will visit you at least 4 times a year to ensure you continue to develop and discuss your business plan.
PROACTIVE SUPPORT & SECURITY SERVICE
For business that do not feel the need for a formal IT Support Contract
- Anti Virus Software
- Proactive self healing and monitoring
- No Monthly Contracts
- Computer Software Updates
- Access to reactive Helpdesk
- Quarterly Onsite Visits
- Friendly Service
- Access to discounted hardware
- Office 365 Management
£10.00
Per Device Per month
VIRTUAL IT MANAGER
If you know your needs, then this is the package for you. Unlimited support right at your fingertips.
- Virtual IT Manager
- Unlimited Reactive and Proactive Support
- Business Internet security
- Patch Management
- Business Compliance and security testing
- Monthly IT Manager contributions
- Asset Management
- All 3rd Party Vendor Support
- Reduced cost of partners services.
from£29.99
Per Device Per month
Per Device Per month
BESPOKE SUPPORT AGREEMENTS
For businesses that already have an IT Team and or IT Manager but need some additional assistance.
£CALL
Call us today on 0333 335 0170
Send us an email
IT SUPPORT FEATURES
VIRTUAL IT MANAGER
We do not operate a typical help desk system. each client will have access to their own IT Manager reducing the escalation problems that occur from traditional outdated IT help desks.
SCHEDULED ONSITE VISITS
By providing on-site visits as part of the working week we are able to operate as part of your workforce and build relationships as well as address the day to day IT problems.
PROACTIVE MONITORING
We use a specialist monitoring tool to make your IT Manager away of problems in your IT service before you need to report it. This means you can get on with the day job of running your business.
SECURITY AND COMPLIANCE
We have access to specialist security software that can replace your current Anti-Virus software and extend your security to include Ransomware protection. In addition as part of the IT Manager role we can address compliance tasks like PCI or GDPR as standard.
PROVEN TRACK RECORD
20+ YEARS OF EXPERIENCE
