IT MANAGED SERVICE

EXPERIENCED, PROFESSIONAL IT SUPPORT, FOCUSED ON CUSTOMER DEVELOPMENT.

IT Services Swindon

20+ years

Experience

HOW DOES IT WORK?

Meet and greet

During this stage we will come and meet you to review your requirements. This is an information gathering stage and will form the basis of our first engagement.

Consultation

We will them come back to you with our ideas and discuss a timeline for the takeover. At this point we will also establish the quality baseline.

Handover

Once we have exchanged contracts, we will engage your current IT team and ensure we have all the relevant information to support your business going forward.

Development

As part of our Virtual IT Manager package, we will visit you at least 4 times a year to ensure you continue to develop and discuss your business plan.

PROACTIVE SUPPORT & SECURITY SERVICE

For business that do not feel the need for a formal IT Support Contract
  • Anti Virus Software
  • Proactive self healing and monitoring
  • No Monthly Contracts
  • Computer Software Updates
  • Access to reactive Helpdesk
  • Quarterly Onsite Visits
  • Friendly Service
  • Access to discounted hardware
  • Office 365 Management

£10.00

Per Device Per month

VIRTUAL IT MANAGER

If you know your needs, then this is the package for you. Unlimited support right at your fingertips.
  • Virtual IT Manager
  • Unlimited Reactive and Proactive Support
  • Business Internet security
  • Patch Management
  • Business Compliance and security testing
  • Monthly IT Manager contributions
  • Asset Management
  • All 3rd Party Vendor Support
  • Reduced cost of partners services.
from£29.99
Per Device Per month

BESPOKE SUPPORT AGREEMENTS

For businesses that already have an IT Team and or IT Manager but need some additional assistance.

£CALL

Call us today on 0333 335 0170

Send us an email

IT SUPPORT FEATURES

VIRTUAL IT MANAGER

We do not operate a typical help desk system. each client will have access to their own IT Manager reducing the escalation problems that occur from traditional outdated IT help desks.

SCHEDULED ONSITE VISITS

By providing on-site visits as part of the working week we are able to operate as part of your workforce and build relationships as well as address the day to day IT problems.

PROACTIVE MONITORING

We use a specialist monitoring tool to make your IT Manager away of problems in your IT service before you need to report it. This means you can get on with the day job of running your business.

SECURITY AND COMPLIANCE

We have access to specialist security software that can replace your current Anti-Virus software and extend your security to include Ransomware protection. In addition as part of the IT Manager role we can address compliance tasks like PCI or GDPR as standard.

PROVEN TRACK RECORD

20+ YEARS OF EXPERIENCE

PROFESSIONAL SERVICE